Usedkit › Condition grades
Condition grades for used items
Six grades that buyers understand at a glance, and a writer that turns them into the condition text for your listing. Free, and in ten languages.
Write the condition text
The six grades
Use the lowest grade that is true. A buyer who gets more than they expected comes back; one who gets less returns the item.
| New | Never used, complete, in the original packaging. Opened but unused goes under Like new. |
| Like new | Used, but you can't tell by looking. Everything works and nothing is missing. |
| Excellent | Small marks you see when you look for them: light scuffs, faint wear on edges. Works fully. |
| Good | Wear anyone notices: scratches, worn grips or paint, but nothing that affects use. |
| Fair | Heavy wear, or a minor fault that doesn't stop it working. Say exactly what in the notes. |
| For parts | Doesn't work as it should, or can't be tested. Sold as is, for repair or parts. |
Describing condition so buyers trust it
- Say what the grade means for this item: a camera's shutter count, a bike's frame size, a phone's battery health. The writer asks for the details buyers of each kind of item look for.
- Name every fault, with where it is and how big. One honest sentence saves a return.
- Photograph the faults you describe, in good light, next to the overall photos.
- List what's included. What's missing is the first thing a buyer asks about.
Is there a standard condition scale for used goods?
Not one that every marketplace shares, but most use the same steps: new, like new, very good or excellent, good, fair, and for parts. These six cover nearly every used item and translate cleanly between languages.
Should I use letters or numbers instead of words?
Words are clearest to a buyer who doesn't know your shop. If your customers are used to letters (A, B, C) or points out of ten, show them next to the word rather than instead of it.
Can my web shop show the grade on every product?
Yes. Usedkit adds the grade to each product on WooCommerce and Shopify, as a card on the product page and a badge in product lists, with a filter by condition.
Show the grade on your shop
Usedkit puts this scale on every product of your WooCommerce or Shopify shop, with its details and what's included, and tells customers when the next one of a sold model comes in.
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